As constituents' expectations evolve alongside technological advancements, government agencies must adapt their services to better meet the needs of customers across the nation. Doing so requires focus on and investment in the customer experience (CX). And with the emergence of artificial intelligence (AI) leaders are looking to its potential to improve CX. How is the rise of cutting-edge technologies like AI reshaping traditional approaches t...

The Federal Planning Division (FPD) Annual Training Workshop is the premier education, certification, and networking opportunity for federal planners, as well as planners from state, local, and commercial organizations. Earn valuable elective and mandatory AICP credit maintenance (CM), learn about innovative best practices in federal planning from agency and private sector subject matter experts and leaders, gain new skills and technical capab...

As we explore a new era of hyper-personalization and intelligent technology, people have come to expect seamless, intuitive interactions with their favorite brands — and their government systems are no exception. Join us for the 15th annual Adobe Government Forum on May 1st in Washington, DC. Esteemed leaders from federal, defense, state, and local sectors — along with industry specialists — will delve into cutting-edge strat...

This hands-on workshop guides you through the creation of a headless CMS (Content Management System) employing a secure and versioned RESTful API. Embrace industry best practices as you fortify the API's security with JWT tokens and leverage the power of cbSecurity (coldbox-security.ortusbooks.com). Throughout the workshop, we emphasize the principles of Behavior and Test Driven Programming, ensuring comprehensive automated testing covers ever...

Registration is Closed FEDERAL EMPLOYEES: LEARN HOW TO BE THE HERO IN YOUR OWN RETIREMENT STORY & RETIRE WITH CONFIDENCE The ProFeds FedImpact Retirement Workshop gives federal employees a no-nonsense approach to evaluating the financial impact of benefits decisions made as they near retirement. Our goal is to help them to retire from federal service with confidence! IMPORTANT INFORMATION Attendance is free-of-charge Class size limited to...

Examine how government and industry is adapting to the shifting landscape for cybersecurity Red Hat and the National Institute of Standard and Technology are co-hosting the third annual Cybersecurity Open Forum – Improving the Nation’s Cybersecurity, in Washington, DC. This in-person event will be an opportunity to hear from some of the brightest cybersecurity professionals to hear about the nature of cybersecurity vulnerabilities...

Artificial intelligence unexpectedly catapulted into the mainstream over the last year — primarily with the explosion of large-language, generative AI models. Now, AI is set to revolutionize government operations and services in ways that no technology before it has. The U.S. government is at a critical point where it’s competing to set the tone for how AI will be used responsibly, safely and ethically across the globe while also l...

It takes courage to do things differently. Even with the best technology and real stories of transformation, change requires trust in oneself and in others to help drive progress forward.The biggest annual event in public sector automation returns in 2024. Join UiPath and top leaders in government at the UiPath on Tour Public Sector conference on April 17 at the Waldorf Astoria in Washington, D.C., to hear how their organizations are using AI...

GIST24 explores the missions, strategies, and operational goals that government agencies face in delivering successful mission outcomes and meeting the needs and expectations of citizens and other stakeholders, and the major role that AI is playing. Gartner foresees a transformative shift in 2024, projecting that 60% of government investments in AI and data analytics will directly shape operational decisions and outcomes. GIST24 unravels pract...